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Re-Opening Announcement

7/7/2020

Dear BWS Family & Friends,

We are excited to re-open Wednesday, July 8th and we are now taking appointments!!!!

In order to provide a safe and respectful environment amidst Covid-19 we have made necessary changes to schedule, procedures, services, and staff availability. We have outlined the information below. Please take the time to read it thoroughly so all of us have a smooth sanctuary experience.

Schedule:
Hours of Operation, until further notice:
Wednesday & Thursday 12pm-8pm
Friday & Saturday 10am-5pm

We kindly ask that you book on-line here to reserve your appointments whenever possible as we expect a very high volume of calls. Please feel free to call us 914.337.9356 should you need assistance or to reserve your appointment.

Procedures:

All staff members will be continuously tested for fever thru out this pandemic to assure the well being of our clients and staff. We have built in adequate time after each service to sanitize the spa. Please be patient as we do so!

All staff will undergo daily wellness checks and be asked to stay home if they are not feeling well. They will be wearing proper PPE and following all sanitizing guidelines.
At this time, we will not be taking walk-in clients. A reservation will be required. We kindly ask that you come alone as only scheduled clients will be permitted to enter the sanctuary.
Please call the sanctuary when you arrive either from your car or outside and we will let you know when your service provider is ready. We kindly ask that you arrive promptly at your appointment time to allow for extra safety precautions.
Please limit the amount of personal items you bring inside with you (method of payment, cell phone, keys, covered beverage).
Kindly wear a mask as you enter and throughout the duration of your visit.
When you enter the sanctuary, a member of our team will take your temperature with a no contact thermometer and ask you a few health related questions.
You will then be met by your service provider and escorted to your treatment where you will remain throughout the duration of your services. We respectfully will not be hugging or shaking hands and we ask that you do the same.
Food and beverage services have been suspended and we have also removed all magazines and reading materials.
If you would like to purchase any retail items, please ask your service provider instead of going to the retail shelves and a member of our team will package them and bring them to you.
After your service is complete, when in the common areas, and if you need to use the restroom, please practice social distancing of 6 feet and wear your mask.

Forms of payment we will be accepting:

Cash, credit card, gift certificates, series
We will be asking for a credit card to store on your file for contact less checkout
If you are paying with a gift certificate or series, please indicate that at time of booking so we can ensure that form of payment is used for your service.
If you have an expired gift certificate, no worries. We will honor it through December 31st of this year.
Kindly note gratuity is cash only, so please bring exact change as we will not be keeping cash on hand or making change at this time. For your convenience, there is an ATM located across the street.
Please also bring change for the parking meters as we will not be able to provide at this time. You can also use the Pango App.

We kindly ask that you reschedule your appointment if you:

Have tested positive for COVID-19 or been in contact with someone who has tested positive for COVID-19 in the past 21 days
You have experienced cold or flu symptoms in the last 14 days (example: fever over 100 degrees, loss of taste or smell or a cough lasting longer than two days)

Services:
In order to accommodate the new procedures, below services will not be available until further notice:
*Facials (per NY State)
*Waxing (per NY State)
*30 Minute & 45 Minute Massage
*Hot Stone Massage
*60 Minute Massage with Cupping/Cupping
*Couples Massage

Virtual Sessions:
Peter and Stephanie will continue to offer these!!

To book virtual sessions with Stephanie (meditation/shamanic readings/energy healing/coaching) please email her: stephanie@bronxvillewellness.com.

To book virtual sessions with Peter (meditation/yoga/movement & stretching) please email him: peter@bronxvillewellness.com.

We know all of this can seem overwhelming! We understand some of you may be feeling nervous and anxious. We are committed to do everything in our power to make this a smooth and easy transition. Please understand this is also new to us, and we ask for your patience during this transitional period.

Remember, our mission is to provide sanctuary for body, mind & spirit. We are 100% committed.

Thank you for taking the time to review this important information.

Please feel free to reach out with any questions. We look forward to being with you all very soon!

With Love & Appreciation,
Team BWS

Life, Wellness, Sanctuary

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